What does a typical grooming appointment involve?
After a 10-15 minute consultation together, most
appointments involve two shampoos (specific to your dog's coat), a skin conditioner, eyes and ears cleaned, anal glands
emptied (if required), nails trimmed, de-matting, de-shedding, clip/cut to style and dry. If you require any alterations,
just let Ali know.
I don't know
what style my dog should have, can you help?
Yes, at each appointment you are offered a free consultation where you can see different pictures
of styles and we can discuss your own lifestyle and requirements. I always groom to the style YOU prefer!
Can you offer advice on how to maintain my dog's groom?
Yes, practical advice is always offered at the
end of your appointment. Keeping this up at home will prolong your dog's style and extend the time period between
How old should my
dog be before I take them to be groomed?
It is great to start training your puppy in the grooming environment as early as possible to
ensure it is a positive experience. This can be done from any age after vaccinations are complete. See "puppy's
first groom" offered on the Grooming page.
My dog is very matted, will you still groom them?
Yes, I will always try to save your dog's coat and remove mats. I will
discuss in consultation the best procedure for this. It may be best over a couple of appointments to prevent distress
to your dog. Where dogs are very young or mats are too thick, we will discuss clipping to a shorter more practical style,
where we can "start again". We will also discuss a maintenance strategy to ensure it is easier for you to
maintain your dog's style. Decisions are always yours, not mine.
My dog has sensitive and itchy skin, do you have a special shampoo?
Yes, I use a shampoo selected specifically for
your dog's skin and coat. Medicated tea tree shampoo can be used at no extra charge. Used regularly this can
dramatically improve sensitive and itchy skin.
Do I wait with my dog whilst he is groomed?
Most dogs settle down much quicker if their owners leave them for their appointment, but it is not a problem if you
would prefer to stay. If you would like to stay with your dog please discuss this with Ali so that a longer slot can be booked
for the appointment.
Can I buy the products you use?
sell evening primrose oil shampoo and evening primrose oil conditioner and the aromatherapy fragrance spray. They
are £8.50 each or two for £16 or three for £21.